Now Hiring - Machine Tool Account Manager in Ontario, NY

Job Summary:

The Machine Tool Account Manager will plan, manage, and oversee the following:

·Work closely with Machine tool inside sales (MTIS).

·Work closely with Applications Engineers to insure responsive, accurate results with regards to Demos, Quotes, Turn-keys, Training etc.

·Assist in marketing for various in-house events, publications, trade shows and off-site events.

·Prepare weekly sales plan for review at Monday meetings.

·Prepare highlights list for prior week and include especially questions or help that would be good for the rest of the team.

·Accurate pipeline forecasting to track monthly and quarterly sales goals so the MTIS can communicate accurately with OEM’s and Methods.

·Continuous efforts to identify new customers.

·Insure that all customer CRM data including names, phone numbers, emails, addresses, status, etc. are maintained accurately.

·Utilize CRM to input all sales pipeline.

·Communicate with MTIS information that will provide accurate sold vs forecasted data for analysis.

Essential Duties & Responsibilities:

·Work with Machine Tool Division Manager to maintain current knowledge and expertise of products, new product opportunities, competitor capabilities and practices, market conditions, and market channels to develop short-term and long-term marketing and sales strategies for the company.

·Establish and maintain contact with customers for effective product sales and customer relations.

·Work to establish and maintain acceptable customer service standards with respect to negotiation lead times, product delivery lead times, installation, training and warranty claims.

·Work with MTIS for quotations, and related negotiation documentation for the sales of all products represented by OptiPro.

Required Skills:

·Exceptional relationship management skills and the ability to build and grow connections with people of all types and backgrounds.

·Exceptional verbal and written communication skills.

·Independent critical thinking and creative problem solving skills.

·Comfortable and confident using technology as an integral part of the sales process.

·Highly organized and detail oriented, with the ability to keep multiple projects and client engagements active at once.

·Comfort with ambiguity and ability to navigate uncertainty.

·Style alignment with strengths oriented team environment and the ability to naturally elevate others.

·Interest in working as part of a small and growing company, with awareness about the opportunities and challenges that come with a highly adaptive environment.

Education/Experience:

·Experience in the machine tool industry, with extensive product and application knowledge in CNC machine tools preferred.

·Solid negotiation skills and knowledge of marketing techniques, with 3+ years of sales experience preferred.

Work Conditions:

The position has good working conditions predominately in an office environment but also may require time in shop for customer demos. Ability to travel to meetings, demonstrations and installations with clients as necessary.

Position also requires frequent interaction with individuals from other departments.

Compensation:

Based on Experience

Measures of Performance (KPI’S):

·Actual Machine tool sales revenue and profitability performance versus forecast.

·Number of Qualified Opportunities Created - Total number of new, qualified opportunities created as well as the dollar value of each one.

·Conversion Rate - number of new customers divided by the number of qualified leads

·Accurate use and implementation of the tracking / CRM tools used by OptiPro

Additional Requirements:

Additional duties required by management

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: One location